Terms Of Service Howie Clay

This website is operated by Howie Clay. Throughout the site, the terms “we”, “us” and “our” refer to Howie Clay. Howie Clay offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, vendors, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on WordPress via howieclay.com. Stripe is used as our payment gateway for processing transactions in both THB and USD.

SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are of legal age in your jurisdiction or have received permission from a parent or legal guardian to use the website.
You may not use our products for any illegal or unauthorized purposes. You must not transmit any worms, viruses, or harmful code.
Any violation of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, copy, sell or exploit any portion of the Service without written permission from us.

SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current. All content is provided for general informational use and should not be solely relied upon.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICING
Prices and availability of products are subject to change without notice.
We reserve the right to modify or discontinue any service at any time.

SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to our return and refund policy.
We’ve made every effort to display product images as accurately as possible. We do not guarantee your screen will accurately reflect those colors.
We reserve the right to limit sales of our products by region, customer, or quantity, and may discontinue any product at our discretion.
We do not warrant that the quality of any products or services will meet your expectations.

SECTION 6 – RETURN & REFUND POLICY
We accept returns or exchanges within 14 days of delivery. Items must be unused and in their original packaging.
Refunds are offered for damaged or defective products.
Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
Please contact us via phone (+66 92 659 2555) for return instructions.

SECTION 7 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to limit or cancel orders that appear fraudulent or violate our terms. You agree to provide accurate billing and contact information.

SECTION 8 – OPTIONAL TOOLS
We may offer access to third-party tools “as is” without warranties. Use at your own discretion and risk.

SECTION 9 – THIRD-PARTY LINKS
We are not responsible for any third-party websites or services linked on our site. Please review their terms and policies before proceeding with any transaction.

SECTION 10 – USER COMMENTS & FEEDBACK
If you submit content (ideas, reviews, feedback), you grant us permission to use, edit, and publish it. We are not obligated to maintain any comments in confidence or pay for their use.

SECTION 11 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which includes the collection of information such as your name, email address, shipping address, and phone number.

We may use third-party services like Google Analytics and Meta Pixel to enhance your experience.
Privacy Policy in Privacy Policy page

SECTION 12 – SHIPPING POLICY
We follow similar guidelines to Pomme Ceramic:

  • Shipping within Thailand and internationally (select countries)
  • Orders are processed within 1–3 business days
  • You’ll receive a tracking number once the order is dispatched
  • Delivery times vary depending on location
  • We are not responsible for delays due to customs or external logistics

SECTION 13 – ERRORS & OMISSIONS
We may occasionally make typographical or pricing errors. We reserve the right to correct or update such errors at any time without prior notice.

SECTION 14 – PROHIBITED USES
You may not use this site:

  • For unlawful or fraudulent purposes
  • To infringe on intellectual property
  • To distribute malware or spam
  • To harass or abuse others
  • To collect personal data without consent
    Violation of these rules may result in account termination.

SECTION 15 – LIMITATION OF LIABILITY
We make no guarantee that the service will be error-free or uninterrupted. Products and services are offered “as is” without warranties.
We shall not be held liable for any loss or damage arising from use of the service or products sold.

SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold Howie Clay and its affiliates harmless from any claim related to your breach of these Terms.

SECTION 17 – SEVERABILITY
If any part of these Terms is found to be unlawful, the rest will still remain enforceable.

SECTION 18 – TERMINATION
We may terminate or suspend your access to the service at our discretion. You may terminate by ceasing to use our site.

SECTION 19 – ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Howie Clay regarding the use of the service.

SECTION 20 – GOVERNING LAW
These Terms shall be governed by and interpreted under the laws of Thailand.

SECTION 21 – CHANGES TO TERMS
We may update these Terms at any time. Please check this page regularly. Continued use of the site constitutes your acceptance of any changes.

SECTION 22 – CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:
47, 65 Soi Yen Chit 2, Thung Wat Don, Sathon, Bangkok 10120
+66 92 659 2555