Privacy Policy

This Privacy Policy explains how Howie Clay (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, interact with, or purchase from [https://howieclay.com](https://howieclay.com) (the “Site”). It also applies to any communication you have with us related to the Site and services offered (“Services”). By using our Services, you agree to the practices described in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in law, business practices, or service features. Updates will be posted here with a revised “Last updated” date. Please review it periodically

What Information We Collect

Information You Provide to Us:

  • Contact details (name, email, phone number, shipping and billing address)
  • Order details and transaction history
  • Account login information (if applicable)
  • Any information you submit via customer service (messages, feedback, etc.)

Information We Collect Automatically:

We may collect technical data such as:

  • Device type, browser, IP address, location based on IP
  • Pages viewed, time spent, clicks and other usage data
  • Cookies and pixel tracking through third-party services like Google Analytics or Meta Pixel

Information from Third Parties:

  • Our payment provider Stripe, for payment processing
  • Analytics and marketing platforms
  • Logistic and customer service tools

How We Use Your Information

We use your personal data for purposes including:

  • Fulfilling and delivering your orders
  • Processing payments via Stripe
  • Providing customer support
  • Sending shipping updates and order confirmations
  • Marketing communications (only with your consent)
  • Security, fraud detection, and compliance with Thai law

We rely on your consent or our legitimate interest in improving customer service, fulfilling contracts, and legal obligations as the legal basis for processing your information.

Cookies

We use cookies to:

  • Remember your preferences
  • Analyze traffic and usage
  • Serve you more relevant content and promotions

You can control cookies via your browser settings, but disabling them may affect site functionality.

Sharing Your Information

We may share your personal information with:

  • Third-party vendors and service providers (e.g. shipping, analytics, email delivery)
  • Our business affiliates
  • Law enforcement or government agencies (as required by law)
  • In case of business transitions like mergers or acquisitions

We do not sell your personal information.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access or request a copy of your data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain uses
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal data as long as necessary for:

  • Fulfilling your order
  • Legal compliance
  • Resolving disputes
  • Security or fraud prevention

Children’s Data

Our services are not intended for children. If you believe we have collected data from a child under the age of 16, please contact us to delete the data.

International Users

If you access our Services from outside Thailand, you understand that your data may be processed in Thailand or other countries where our partners operate.

Contact Us

If you have questions or want to make a request regarding your personal information, please contact us:

Howie Clay

47, 65 Soi Yen Chit 2, Thung Wat Don, Sathon, Bangkok 10120

+66 92 659 2555